Leading with Emotional Intelligence

The leaders level of emotional intelligence has an impact on how well teams and organizations perform. We know it also directly impacts workplace culture, employee satisfaction.

 This program gives participants an in-depth understanding of the influence that emotions have on thoughts and actions and, ultimately, the effectiveness of the leader. Its focus is on the practical application of Emotional Intelligence rather than on theory. Its aim is to provide actionable resources so that leaders can see immediate benefits and help you lead, manage, and inspire more effectively.

How You Will Benefit

  • Enjoy greater buy-in and cooperation from your colleagues and direct reports through a greater ability to read other people, manage conflict, and zero in on what motivates each team member.

  • Manage your own emotional triggers so that you remain calm no matter what the situation or pressure is.

  • Enhance your ability to solve problems, deal with difficult employees and focus on the task at hand.

  • Project greater confidence and have great influence in your organization.

  • Use the power of empathy to develop stronger workplace relationships and reduce the level of turnover.

Who This Course Is For

  • Leaders who are seeking to enhance their emotional intelligence and are looking to improve their impact in the boardroom, with external stakeholder, and with employees.

  • Sales professionals who want to develop stronger relationships with clients and who want to read their need to drive up sales success.

  • Human resource and hiring managers who want to assess the credibility of potential hires and existing employees.

Course Content

Understanding Emotional Intelligence
  • What is Emotional Intelligence?

  • How does Emotional Intelligence fit into the other intelligences?

Build A Foundation – Self Awareness
  • Recognize your own emotions and how they can be detected in the body.

  • Explore your emotional triggers and how they impact how you lead especially in times of stress.

  • Gage how appropriate your emotion is in the moment, so they do not lead to a behavior you regret.

  • Learn attention practices that keep you focused in every meeting.

  • Discover how your emotions can spread and impact each person in the organization.  

Manage Your Presence – Self Management
  • Develop strategies to manage your emotions in any moment.

  • Learn how to deal with strong emotions without saying something you later regret.

  • Discover how to send a calming signal to everyone around you in stressful and

Read Other People – Social Awareness
  • Learn how to read the facial emotions in other people even if they are trying to hide them.

  • Discover which body language signals are most important to notice in others.

  • Explore to read a person’s baseline in any situation.

  • Develop you level of empathy, the building block of stronger relationships.

  • Use emotional intelligence skills to be a better negotiator.

Build Better Relationships – Social Interaction
  • Uncover what listening blocks are getting the way of stronger communication.

  • Deepen your political savvy so you are reading what is being said and not being said.

  • Learn how to manage conflict so that it impacts the organization constructively.

  • Use emotional intelligence skills to be a better negotiator.

Meet Your Instructor

Irvine Nugent, Ph.D. • Behavioral Analysis Expert

Irvine possesses fifteen-plus years in senior leadership roles in various organizations. Dr. Nugent is an approved Paul Ekman International Trainer and offers a wide range of workshops in the areas of emotional intelligence, nonverbal communication, executive presence and lie detection which are based on the practical application of scientific research.