Emotional Intelligence for New Leaders and Managers

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What skill will determine how successful a new leader or manager will be? Emotional Intelligence. Research clearly points to the fact that new leaders and managers who receive Emotional Intelligence training are better able to manage the stress of their new position, establish stronger relationships with their direct reports and are able to avoid needless conflict. What’s more they are able to develop more productive teams and oversee better decision making.

This program gives participants an in-depth understanding of the basics on Emotional Intelligence through a focus on the practical application rather than on theory. Its aim is to provide actionable resources so that new leaders and managers can see immediate benefits and help them lead, manage, and inspire more effectively.

Emotional Intelligence Training Course

Emotional Intelligence has become increasingly important in the workplace as it affects everything from team dynamics to leadership effectiveness. Emotional Intelligence (EQ) is defined as “the ability to perceive, control, understand, and manage emotions, especially one’s own; this includes the tendency to accurately recognize our feelings, thoughts, motives, and intentions.” It is important because it affects every aspect of life – from relationships at home and work, to interactions with friends, family, colleagues, customers, and clients. EQ has become increasingly recognized as an essential leadership competency.

Our training course is designed to help leaders develop their emotional intelligence and create a more positive work environment. Our training program is tailored to help leaders develop the skills they need to be successful. It helps leaders identify what works best for them personally, which means they can find ways to motivate others and lead without getting into conflict.

Learn how to better manage emotions and create more successful relationships with our emotional intelligence training for new leaders and managers.

How You Will Benefit

  • Understand the key elements that make up Emotional Intelligence and how they can be developed.

  • Manage your own emotional triggers so that you remain calm no matter what the situation or pressure is.

  • Enhance your ability to solve problems, deal with difficult employees and focus on the task at hand.

  • Project greater confidence and learn the key elements in having more influence.

  • Use the power of empathy to develop stronger team relationship


Who This Course Is For

Emerging Leaders, Sales Staff and HR Staff who are beginning their leadership careers and need to learn the fundamentals of building strong workplace relationships, managing conflict and developing stronger teams.

Course Content

Understanding Emotional Intelligence
  • What is Emotional Intelligence?

  • How does Emotional Intelligence fit into the other intelligences?

Build A Foundation – Self Awareness
  • Recognize your own emotions and how they can be detected in the body.

  • Explore your emotional triggers and how they impact how you lead especially in times of stress.

  • Gage how appropriate your emotion is in the moment, so they do not lead to a behavior you regret.

  • Learn attention practices that keep you focused in every meeting.

  • Discover how your emotions can spread and impact each person in the organization.  

Manage Your Presence – Self Management
  • Develop strategies to manage your emotions in any moment.

  • Learn how to deal with strong emotions without saying something you later regret.

  • Discover how to send a calming signal to everyone around you in stressful and

Read Other People – Social Awareness
  • Learn how to read the facial emotions in other people even if they are trying to hide them.

  • Discover which body language signals are most important to notice in others.

  • Explore to read a person’s baseline in any situation.

  • Develop you level of empathy, the building block of stronger relationships.

Build Better Relationships – Social Interaction
  • Uncover what listening blocks are getting the way of stronger communication.

  • Learn how to manage conflict so that it impacts your team constructively.

  • Use emotional intelligence skills to be a better negotiator.

Meet Your Instructor

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Irvine Nugent, Ph.D. • Behavioral Analysis Expert

Irvine possesses fifteen-plus years in senior leadership roles in various organizations. Dr. Nugent is an approved Paul Ekman International Trainer and offers a wide range of workshops in the areas of emotional intelligence, nonverbal communication, executive presence and lie detection which are based on the practical application of scientific research.